For hospitality

Busy service, the right people on.

Roster bar, floor and kitchen staff across one venue or several, make sure nobody serves without a current RSA, and turn the week's clock-ins into pay with weekend and night rates applied.

wfm.techdirectsupport.com.au/portal
A week of timesheet entries with clock-in and clock-out times awaiting approval

RSA before service

Make RSA required at a venue, and nobody without a verified, in-date RSA can be rostered, published or clock in there.

Open shifts and swaps

Offer the shifts you haven't filled to staff who are free, and let staff swap with a teammate, with a manager's approval.

Weekend and night rates

Saturday, Sunday, night and public holiday multipliers, with each paid minute at the highest rate that applies.

Rosters around trading hours

Lunch, dinner and a late close each have their own shape. Build the week around them, copy a good week forward, and set the shifts that never change to repeat. A split shift is simply two shifts on the same day.

The roster warns when someone would get too little rest between a late close and an early open, or go over the most hours in a week or days in a row you've set.

Made for casual staff

Staff accept or decline each shift from the app and set their usual availability there, by weekday and hours, and the shift form warns when a shift falls outside it. Approved leave keeps people off the roster outright, and leave accrual can be switched off for casuals on their staff record.

From clock-in to pay

Staff clock in on arrival from their phone or a tablet kiosk at the venue, checked against the venue's location. Timesheets can round to the minutes you choose and approve themselves when they match the roster.

Each month, the Payroll page downloads approved hours for Employment Hero's timesheet importer, or as Xero hours per earnings rate.

Questions

About hospitality.

Can staff work across several of our venues?

Yes. A person can be rostered at any site in the organisation, and the overlap check stops them being booked at two at once.

Is RSA built in?

Yes. RSA is part of the Australian set, ready to require at any venue. Add your own kinds, such as a food safety supervisor certificate, in a minute.

Do staff need the app to clock in?

Not if the venue has a kiosk: a tablet where each person taps their name and enters their PIN. Otherwise they clock in from the Android app or the web portal on their phone.

Keep reading

Related guides and pages.

See it with your own sites and roster.

Ask for a demo and we'll walk you through the portal and the app on your time zone. Plans start at A$5 a person a month, with 30 days free. Already set up? Sign in.