For events and venues

Big nights, many shifts, nobody missing.

Staff events and venues with dozens of short shifts, check every licence the venue needs, and know within minutes of the start who hasn't arrived.

wfm.techdirectsupport.com.au/portal
The roster for a week by venue, with each shift's status

Build the event once

Lay out one event's shifts, copy them to the next date, and publish to everyone with one message each.

Venue licences

Require RSA, a security licence or first aid at a venue, and only qualified staff can be rostered there.

No-shows caught early

A push to the person and their manager when a shift has started and nobody has clocked in.

Many shifts, one publish

An event can mean thirty staff on staggered starts across gates, bars and floors. Build it as shifts at the venue's sites, use Unassigned for the ones you haven't filled, and publish when it's ready. Each person gets one email and one push listing all of their shifts.

Staff accept or decline from the app. The dashboard lists unanswered shifts starting within 48 hours, so you know who to chase before the night.

On the night

Clock-in opens 30 minutes before each shift. As staff arrive, the dashboard's on-site count rises and the map shows each venue coloured by its worst shift. If someone hasn't clocked in shortly after their start, they and their manager get a push, and suggested staff shows who else is free and qualified.

Afterwards

Hours come from the clock-ins, ready for managers to approve. The Shifts and hours report shows scheduled against worked hours by venue and person, and the dashboard shows which venues and staff had the most late arrivals and no-shows over the last four weeks.

Questions

About events and venues.

Can casual staff work at several of our venues?

Yes. A person can be rostered at any site in the organisation, and the overlap check stops them being booked at two at once.

Can casual staff pick up extra shifts?

Yes. Offer the shifts you haven't filled as open shifts. Everyone in the team you offer to who is free, qualified for the venue and off leave gets a push and can claim from the app, and you approve who gets each one.

Is RSA checked automatically?

RSA is a built-in compliance. Once a venue requires it, nobody without a verified, in-date RSA can be rostered or clock in there.

Can we see who was late across the season?

Yes. The dashboard covers the last four weeks with on-time rates, late arrivals, no-shows and the staff and sites to watch, and reports cover any date range.

Keep reading

Related guides and pages.

See it with your own sites and roster.

Ask for a demo and we'll walk you through the portal and the app on your time zone. Plans start at A$5 a person a month, with 30 days free. Already set up? Sign in.