Time and attendance

Know who is on site, not who says they are.

Staff clock in from their phone at the site. Each clock-in is checked against the site's location and radius, and managers hear straight away when someone hasn't turned up.

wfm.techdirectsupport.com.au/portal
The dashboard: who's on site, who hasn't clocked in, and a map of today's sites

Checked against the site

Each site has its own radius. A clock-in from outside it is refused, and the person is told how far away they are.

Proof of service

An optional photo at clock-in and clock-out, the shift's duties as a checklist, and a signature from someone on site.

Missed clock-in alerts

If a shift has started and nobody has clocked in, the person and their manager get a push notification.

How a clock-in is checked

When someone presses Clock in, the phone reads its position once and sends it with the request. The server compares it with the site's coordinates and radius. Inside the radius, the clock-in is recorded with the distance and the accuracy the phone reported. Outside it, the clock-in is refused with a message saying how far away they are.

Clock-in opens 30 minutes before the shift starts and stays open until it ends. Clocking out records where it happened but isn't fenced, so nobody is stuck on a shift because they walked to the car park.

What managers see

The dashboard shows shifts today, who is on site now and who hasn't clocked in, with today's late, missed, declined and unassigned shifts listed underneath. A map shows each site coloured by its worst shift, with who is there and a dot where each person clocked in.

Open a clocked-in shift on the roster to see the clock-in time against the start time, the distance from the site, the GPS accuracy, a map link, any photos, the duty checklist and the signature.

Leaving-site alerts for your control room

While someone is clocked in, and if they allow background location, the app watches the site's area. If their phone leaves it mid-shift, your control room gets an email at once with who, which site, the time, how far away and a map link, and their manager gets a push. Another goes out when they're back.

A departure only counts when the phone is clearly outside the site, beyond its radius and the GPS's own margin, so a weak signal at the edge doesn't raise alarms. Anyone off site shows at the top of the dashboard until they're back or clock out, and both moments are in the shift's history.

Breaks

While clocked in, staff press Start break and End break in the app; clocking out ends a break still going. The breaks become the unpaid break on their timesheet entry, and if your organisation sets a break rule, such as 30 minutes on shifts over five hours, entries that fall short are flagged for whoever approves them.

A kiosk for shared sites

Where staff don't carry a phone on shift, or a site prefers one fixed device, an admin sets up a kiosk: a tablet at the site showing today's shifts there. Each person taps their name and enters their own PIN, with an optional photo from the tablet's camera. Five wrong PINs lock that person's PIN for fifteen minutes, and the shift's history records that the clock-in came from the kiosk.

Duties, photos and signatures at clock-out

Clocking out opens a short sheet. The shift's duties are listed as a checklist, all ticked to start with, and anything left unticked needs a reason. The person can add a photo and ask someone on site to sign with a finger.

Those answers go on the timesheet as a done-out-of-total count, so whoever approves the hours can see what was skipped and why.

Location only when it's needed

The app reads the position at clock-in and clock-out. In between, it doesn't follow anyone's route: if the person allows it, the phone only watches the site's area, and sends one reading if they leave it mid-shift and another when they're back.

That reading goes to your control room by email and to their manager by push, and shows on the dashboard and the shift's history. It keeps the record useful for proving attendance and easy to explain to staff.

  • Position read at clock-in and clock-out, and if someone leaves the site mid-shift
  • Photos shown only to the person and the managers who can see the shift
  • Signatures stored as drawn strokes, never as uploaded images

Questions

About time and attendance.

How accurate is the location check?

As accurate as the phone's GPS: usually within a few metres outdoors, and less precise indoors or between tall buildings. Each clock-in stores the accuracy the phone reported, and you set each site's radius to suit the site.

What if a staff member has no signal on site?

A clock-in needs a data connection and a location fix at the moment it's made. If someone can't clock in, their manager can correct the hours on the timesheet or add a manual entry.

Can staff clock in without the Android app?

Yes. Staff can sign in to the web portal in their phone's browser and clock in there, with the same location check, which covers iPhone users. A site can also have a kiosk tablet where staff clock in with a PIN.

Keep reading

Related guides and pages.

See it with your own sites and roster.

Ask for a demo and we'll walk you through the portal and the app on your time zone. Plans start at A$5 a person a month, with 30 days free. Already set up? Sign in.